Louisville oriental Rug Cleaning Specialists

Carpet Chemist Rug Lab

The Carpet Chemist Rug Cleaning Lab is a 3,000 square foot facility in a small town located between Louisville and Lexington, Kentucky, that was built and designed for maximum rug cleaning and rug dyeing performance. Proper lighting, airflow, temperature, humidity levels, soft water and draining are all essential to giving your rug the most thorough cleaning imaginable. Rugs from all over the globe are shipped to our rug cleaning lab for cleaning, repair, and dyeing. Experts in cleaning silk, wool, Navajo, Turkish, Persian, and Chinese rugs, we have the best solutions for any rug quandary.

The do’s and don’ts of rug cleaning

Not all rugs are created equal.

Tufted, hand-tufted, hand-knotted, and machine made rugs are not created equal. For instance, a Flokita rug is much different than a synthetic machine-made rug from Costco, and so it should be treated entirely different when it comes to cleaning. You don’t have to worry about asking your carpet cleaning technician if he can clean your $200 rug with his steam cleaning equipment, but a wool or silk rug could potentially be ruined by the typical steam cleaning process. Harsh carpet cleaning chemicals can remove color from your woven treasures, or create wrinkles, browning or even structural damage or dye bleeding. Expensive Oriental and Persian rugs should always be cleaned by rug washing professionals at a facility that is set up to scrupulously wash fine rugs.

The following is a step by step account of our rug cleaning process. Each and every rug has a unique set of circumstances that are managed on an individual basis, but this will provide you with a general idea of how your rugs will be cared for.


Knowing what to look for.

As highly trained rug cleaning professionals, we start by inspecting your rug’s fringes, fiber type, pet odors, sttains, moth damage, burns, color-fading, and a host of other variables involved in determining the proper way to clean each rug. For example: natural dyes used in the making of your hand-made rug will not appear to have an even and consistent color, like synthetic dyes typically do. Natural dyes can be made from bugs, berries and other plants. Another very important element to look for is moth damage or larvae. Moths can consume and destroy natural fiber rugs if not eradicated immediately.

Meticulous Dusting

Dirt + Water = Mud.

“Dusting” or dry soil removal as we rug geeks prefer to call it, is absolutely without a doubt the most important part of the rug cleaning operation. An uneducated carpet cleaner might blast copious amounts of scalding hot water down into your rug and extract maybe 40% of it. Evaporation and time would do the rest. But here’s the problem with that. Dry soil is caked way down into the rug fibers, and there’s no possible way your Dyson is ever going to remove it all. I guarantee it. The Carpet Chemist utilizes special equipment that beats every morsel of food and dirt out of your rug before it ever enters our rug washing area. Without this crucial step in the rug cleaning process, your rug would be destined to have hardened dirt in it that destroys the structural integrity of the rug itself.

Specialty Stain and odor Removal

The Carpet Chemist is recognized throughout the world for our ability to remove virtually any type of stain from your invaluable rugs including these extremely common types of rug stains:
    • Pet Urine and Odor (typically from dogs and cats)
    • Red Drink ( red wine, Kool-aid, Big Red, sports drinks)
    • Rust (when moisture meets metal)
    • Color Loss (sun-fading, high pH cleaning chemicals)
    • Coffee (black coffee, coffee with milk/sugar added)
    • Browning (cellulose browning from high pH chemicals or water)

    Complete Rug Submersion

    It’s like a spa for your rug!

    In many parts of the world, rug cleaning is done in a river. The cold water flushes out every single bit of material that doesn’t belong. At the Carpet Chemist Rug Cleaning Lab, we embrace the same concept that’s been used by rug washers for thousands of years, except we use our fancy modern equipment and flush our rugs out in a submersion pool, or “artificial river.” This is the only way to make certain that contaminants such as urine are completely and totally eliminated from the rug. The time a rug spends in the submersion pool depends on the amount of urine saturation and other contaminants that are in the rug.

    Fiber Agitation

    Safe cleaning. Vibrant results.

    Depending on the fiber type of the rug, we will add the exact amount of special formula needed (wool fiber cleaner, silk fiber cleaner, etc.). Once the solution has been properly and evenly applied, we will agitate the rug with brushes (different brush types for different textile types). This will ensure that each and every fiber is being adequately scrubbed from side to side and top to bottom. This is where those stubborn stains like candy, syrup, and other hard sticky substances become dislodged.

    Neutral ph balanced rinse

    Toe-squishingly soft!

    The final step in cleaning the largest portion of the rug is flushing out every bit of rug cleaning solution and dropping the pH level back down to a neutral state by rinsing with a safe low pH rinse. This is what makes the colors in your rug pop and also what makes it feel toe-squishingly soft again! This is a very intricate step in the rug cleaning procedure, and should never ever be rushed.

    Fringe Cleaning

    Getting your fringes their whitest.

    Fringe cleaning might just be the most important part of all. The fringes are actually the foundation of your rug. There are many types of fringes and many ways to clean and whiten them. The Carpet Chemist has a solution for each and every rug fringe need.

    Fiber Protector

    Insurance for your rug.

    After your rug has been fully cleaned and manicured, we always encourage you to opt for the spill guard fiber protector. It’s true that we are able to remove extremely difficult stains, but by having the spill guard fiber protector applied, spills aren’t able to become stains. Spills will actually bead up on top of the rug fiber instead of being absorbed and staining.

    Optimal Rug Drying

    The Science of Drying.

    Yes, there is a science to drying. Psychrometry is the science of drying. When drying extremely valuable heirloom rugs, we place them in a special drying room that is temperature controlled with powerful heated air movers and dehumidifiers. We generally allow 1-3 days for rug drying depending on the density of the rug.

    Rug Grooming

    Like combing your rug’s hair!

    Rugs are all very different in fiber type and length, so the Carpet Chemist has a cornucopia of grooming rakes and brushes used to give your rug the very best look possible. Fringe grooming is another form of grooming that give your fringes a neat and clean uniformed appearance.
    In Louisville, Kentucky the Carpet Chemist is the professional oriental rug cleaning team to call at (800) 515-1342.

    We are rug specialists with the resources and training to care for any oriental rug—from the most delicate heirloom to the boldest designer graphic.

    Our fiber protection formula

    The Carpet Chemist highly encourages everyone who sends us their valuable rugs to upgrade their cleaning service by having us apply our Rug Fiber Protection treatment after the cleaning is finished. Our unique rug fiber protection formula protects your textiles from everyday soils, oils and spills. It will also deter pesky moths, carpet beetles, spiders, and Japanese stink bugs from making your rug their new home.
  • rug-fiber-protection-louisville-kentucky

    Keep your rug looking new

    Shield your rug from spills.

    The Carpet Chemist developed the most environmentally safe textile protector that has ever hit the market. We use it specifically on rugs and carpet, but our customers love it so much that per their request, we have applied it to their curtains, dining room chairs, living room upholstery, mattresses, and even boots and clothes. In the event of a spill, you will actually notice the liquid pool up on the tips of the rug fibers without being absorbed by the rug one single bit. It’s something you just have to see in person.

    Peace of mind

    Worry free guarantee.

    We are so confident in our Rug Fiber Protection program that if you have a stain on your rug within 1 year of having the rug fiber protection applied, we will remove the stain for free. It’s our guarantee to you. So trust your heirloom rugs to The Carpet Chemist and enjoy the peace of mind that comes with world class workmanship and top-quality products.

    Extend the life of your textiles

    Getting more life out of your rugs.

    When your rugs are treated with our Rug Fiber Protection formula, it forms an invisible shield around the rug fibers as it dries. That means microscopic sand will not scratch the rug fibers as you walk over them. Spills will not become sticky messes that attract dirt. It means that your rugs will look as good a year later as they did when you had them cleaned and protected. Every single carpet and rug cleaner and protector that The Carpet Chemist formulates is safe for the environment, people and pets.

    The Carpet Chemist says: Protect your heirloom rugs with our Rug Fiber Protection formula. It’s like having insurance for your rug, with a worry-free guarantee!

    Our Commitment to You

    Some carpet cleaning companies use a blanket approach to every job without considering important factors like the solubility of grime or the required pH of cleaning solutions. The Carpet Chemist is different. We apply science to built-in dirt, stubborn carpet stains and color loss. When you have a problem with your carpet or rug, call the Carpet Chemist at (800) 515-1342. One of our knowledgeable specialists will respond with a free telephone quote and a timely appointment. That’s our commitment to you: amazing workmanship and unbeatable service.

    get a free quote

    Fast response time.

    Upload a pic of your rug for an instant rug washing quote. Our IICRC-certified team provides no-obligation estimates. Connect with our team at (800) 515-1342 or by using the secure form below.