Expert Carpet Cleaning

Service that will make you smile

You will always get a friendly trained and certified expert, greeting you on the phone, ready to answer any questions you may have about your carpet concerns. Most calls take about 5 minutes but we will take as much time as you need to answer all of your questions and get you set up for the big cleaning day. If you aren’t available to talk on the phone or if you are hearing impaired, you can just as easily Book Your Appointment Online

The science of carpet cleaning

Did you know that cleaning residential and commercial carpets is a science? The Carpet Chemist has spent years in our Chemist Lab, perfecting the safest and most effective carpet cleaning solutions on the planet, so you wont have to worry about harsh chemical residues or offensive odors.

Ask about our huge 16oz. bottles of Spot Out general spot remover and Vet’s Trust pet odor/stain remover!

Carpet Chemist team members are certified in carpet cleaning, pet odor removal, specialty stain removal and carpet repair. When you inquire about specialty stain removal and soiled traffic areas, we put on our lab coats and get to work. Trust Carpet Chemist to remove all kinds of carpet stains, including:

  • Pet urine stains
  • Coffee stains
  • Bleach stains
  • Heavy traffic soils
  • Sharpie marker stains
  • Blood stains
  • Red wine stains
  • Big Red spills
  • Paint spills
  • Grease & oil
  • Ink stains
  • Rust stains
  • Wax spills
  • Vomit stains
  • Mustard stains
  • Curry stains
  • Turmeric stains
  • Odor stains

Odor Removal through chemistry

The most difficult smells to remove in carpet are cat urine and skunk odor. The Carpet Chemist has perfected the science of odor removal with a proprietary safe and odorless formula we created in our Carpet Chemist Lab. Our secret formula immediately starts eating and digesting the odor causing source once it makes contact. The difference is in the results:

  • Carpets look clean and vibrant.
  • Absolutely no residues left behind.
  • Colors and textures are preserved.
  • Traffic patterns disappear and stay gone.
  • Carpets resist soiling and wear longer.
  • Carpet and indoor air are healthier.
  • Matted down carpet pile is lifted.
  • White socks stay white longer.
  • You invite guests over more often.

Healthy solutions for Pet Urine Removal

Odorless and SAFE for pets

When accidents happen, why does it seem that it’s always on the carpet? Your first reaction is to remove as much of the solid waste as you can, then look under the kitchen sink to find something to clean up the rest

And if you’re a pet owner, you’ve probably got a big red bottle of soapy cleaner or another “miracle” cleaner you bought at the grocery store.

The Ugly Truth

The truth is, your big red bottle of carpet soap isn’t very effective at all. In fact, you’ve probably noticed gobs of foaming suds appear as you scrub. This leaves a sticky residue behind, which attracts even more dirt, and the area will appear bigger just a day or two later. And beware of “miracles” in a bottle. Too much oxidizer will bleach out your carpet. Just think of what this does to your pet’s skin.

The Carpet Chemist says: We all love our pets but when accidents happen it can be frustrating. Grab a BIG 16oz. bottle of our super secret formula, specifically designed to destroy pet odors.

The 3 levels of pet urine contamination

Why pet stains reappear:

  • LEVEL 1. Topical- The most common and easiest level of pet urine odor removal from carpet is topical. That means we are only treating the small pet urine odor stains on the surface of the carpet, visa vi the carpet fibers.
  • LEVEL 2. Carpet padding- A general rule of thumb to remember is that if you see a pee stain on your carpet, it’s generally 3 times the size in the carpet padding, since your carpet padding is essentially a giant sponge. That being said, carpet thickness, type of padding, and other variables will determine if that’s probable in your case. If it is, The affected carpet padding section must be either cut out and replaced with new, or a subsurface extraction tool with urine destroying chemicals must be used to remove the pee from the pad.
  • LEVEL 3. Sub flooring- Sub flooring treatment is commonly needed in the case where pets become incontinent and simply have no control of their movements. There is no saving the padding in a level 3 pet urine decontamination. The carpet may still be salvaged but first the concrete of plywood subfloors must have an odor barrier application thoroughly applied. Once it dries, the fresh new padding will be installed. Finally, the carpet backing will be decontaminated, carpet re-stretched and fastened, and the top of the carpet will be decontaminated and cleaned. Many times carpet can be replaced much cheaper, so this level of treatment may be reserved for higher quality carpet.


Before throwing in the proverbial towel, give The Carpet Chemist a call to discuss setting up an on site appointment to have your carpet evaluated. If it’s not worth saving, we’ll let you know without hesitation. Typically if your carpet is more than 20% contaminated with pet urine, it’s going to be a loss, and we would recommend you start looking into new flooring options. Find out what customers are saying about our cutting-edge process and five-star service! You can also request a free quote for our pet urine removal service!

To schedule an on-site estimate, speak to our reputable experts or inquire about Carpet Chemist’s total carpet care programs, call 800-515-1342. For your convenience, you can also request a carpet consultation online. Your email is safe with us. We respect your privacy and will never sell or share your information with third parties!

Louisville’s trusted Carpet Cleaner 

You paid a lot of money for your new carpet, so invest in Louisville’s most trusted carpet cleaning company to take care of it for you. We’re MAD about carpets! Call (800) 515-1342 to schedule carpet cleaning, carpet dyeing, carpet repair and specialty stain removal. For your convenience, you can also upload an image of your carpet stains and your friendly neighborhood Carpet Chemist will respond with a free phone estimate.