It seems nearly every Winter in Louisville, KY we receive a slew of calls from home owners and property management companies who are in a panic due to burst pipes. Is there anything worse than waking up in the middle of the night with the sound of water spraying all over your house, creating a flood in the middle of winter? Not to worry. The Carpet Chemist will come out within 1 hour of your call, during the day or in the middle of the night, to suck up the water with our powerful truck-mounted flood extraction units. We will arrive with an arsenal of industrial air movers, dehumidifiers, air scrubbers and decontaminates that will dry your home out quickly, so you can get your life back to normal.
Don’t panic. Instead, find the main water shut off valve. If you don’t know where the main water shut off valve is, or can’t reach it, call a plumbing company. Most plumbing companies will have a few staff members on call in case of emergencies such as burst pipes. Getting the water to stop pouring out of the hole in the pipe is the most important thing you can do. Don’t bother laying towels down on the carpet. This does no good. Chances are the water has already seeped down into the padding anyway. Once the water has stopped flowing, call The Carpet Chemist to come out and get things dried out and back to normal as quickly as possible.
Our friendly staff will help you every step of the way, and are accessible to you 24/7 throughout the entire process. There’s no worse feeling than having water destroy your personal belongings, then having a bunch of intrusive and inattentive workers invade your personal sanctuary. The Carpet Chemist will give you a courtesy call to let you know our exact arrival time, so you’re not left anxiously wondering if anyone will even show up.
Once we arrive, we will introduce every technician and explain each task that they will be doing, then ask for permission to begin work. Each uniformed technician will have a visible name tag, just in case you have any questions for any of our team members at any time. Our team will begin extracting water immediately upon your written approval, making sure to protect every bit of your home including your flooring, furniture and personal items. The Carpet Chemist water extraction team guarantees to take the best possible care of your personal belongings, as well as sitting down with you to go over a step by step plan, so you aren’t left wondering what’s next.
The Carpet Chemist has a solution to your water damage needs, no matter how large or small. In case of a water damage emergency give us a call (800) 515-1342.
Our team of emergency water damage restoration specialist are literally on call waiting to rush out to your home or business as soon as we get the call about your burst pipes. Our IICRC-certified team will assess the situation and lay out a very detailed plan so you aren’t left in the dark. Connect with our emergency water damage restoration team at (800) 515-1342 or by using the secure form below.